IS

Dutta, Shantanu

Topic Weight Topic Terms
0.240 health healthcare medical care patient patients hospital hospitals hit health-care telemedicine systems records clinical practices
0.207 errors error construction testing spreadsheet recovery phase spreadsheets number failures inspection better studies modules rate
0.148 productivity information technology data production investment output investments impact returns using labor value research results
0.109 office document documents retrieval automation word concept clustering text based automated created individual functions major

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Aron, Ravi 1 Janakiraman, Ramkumar 1 Pathak, Praveen A. 1
automation 1 hospital information systems 1 hospital performance 1 information technology 1
medical errors 1 procedural errors 1

Articles (1)

The Impact of Automation of Systems on Medical Errors: Evidence from Field Research. (Information Systems Research, 2011)
Authors: Abstract:
    We use panel data from multiple wards from two hospitals spanning a three-year period to investigate the impact of automation of the core error prevention functions in hospitals on medical error rates. Although there are studies based on anecdotal evidence and self-reported data on how automation impacts medical errors, no systematic studies exist that are based on actual error rates from hospitals. Further, there is no systematic evidence on how incremental automation over time and across multiple wards impacts the rate of medical errors. The primary objective of our study is to fill this gap in the literature by empirically examining how the automation of core error prevention functions affects two types of medical errors. We draw on the medical informatics literature and principal-agency theory and use a unique panel data set of actual documented medical errors from two major hospitals to analyze the interplay between automation and medical errors.We hypothesize that the automation of the sensing function (recording and observing agent actions) will have the greatest impact on reducing error rates. We show that there are significant complementarities between quality management training imparted to hospital staff and the automation of control systems in reducing interpretative medical errors. We also offer insights to practitioners and theoreticians alike on how the automation of error prevention functions can be combined with training in quality management to yield better outcomes. Our results suggest an optimal implementation path for the automation of error prevention functions in hospitals.